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Customer service that never sleeps

In a world that never stops, our customer service is always on, even when you rest.

Chatbots

Rule-based

Designed for specific tasks, operating according to a set of predefined rules and scripts. They are ideal for simple, repetitive tasks, such as answering frequently asked questions or guiding users through standard procedures.

AI-driven

They understand and respond to more complex and varied user input using machine learning and natural language processing (NLP). They are able to learn from interactions, adapt their responses over time, and deliver a more personalized and context-aware experience.

Reduction of operating costs

Unlike a human agent, chatbots can simultaneously respond to large numbers of simple, repetitive customer requests to handle spikes in traffic while maintaining the same high level of service quality.

✨ Prueba Respondo

We have launched our first version with the following functionalities:

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Real-time chat with AI assistance

Get instant answers and support through our advanced AI chat system.

Intelligent Document Library

Manages a library of documents, so that the wizard can provide accurate and quick answers to user questions

Efficient ticket management

Ticketing system to effectively track, manage and resolve service issues

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Management of multiple enterprise chatbots

It allows managing interactions in different areas, coordinating automatic responses, optimizing the customer experience and improving operational efficiency throughout the organization in an integrated manner.

They remember user preferences and past interactions, allowing them to personalize conversations and recommendations.

Voice and telephony

AI in voice and telephony automates phone calls, offering virtual assistants that handle common queries, improve customer service and reduce waiting times, optimizing operational efficiency at all times.

Gain valuable knowledge

Every interaction with the chatbot is an opportunity to learn more about your customers or employees. These interactions provide invaluable data on customer preferences, behaviors and feedback, which you can leverage to improve products, services and marketing strategies. On the internal side, employees can provide real-time feedback on processes, tools and workflows, enabling timely improvements and adjustments.

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